Privacy Policy

Last Updated: January 2024

Welcome to Ozark Golf Shop’s Privacy Policy. At Ozark Golf Shop (golfgearonsale.com), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our global golf equipment store.

1. Information We Collect

We collect several types of information to provide and improve our services to golfers worldwide:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, billing address, and payment information.
• Transaction Information: Details about purchases you make, including products ordered, payment method, and transaction history.
• Technical Information: IP address, browser type, device information, and browsing behavior on our site.
• Communication Data: Records of your communications with us, including emails and customer service inquiries.
• Account Information: If you create an account, we store your login credentials and preferences to enhance your shopping experience.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders for golf equipment, including drivers, putters, apparel, and accessories
• To provide customer support and respond to your inquiries
• To improve our website, product offerings, and customer service
• To send you transactional communications, including order confirmations and shipping updates
• To detect and prevent fraud and enhance the security of our payment systems
• To comply with legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Payment Processors: We share necessary payment information with our trusted partners (Visa, MasterCard, JCB, PayPal) to process your transactions securely.
• Shipping Providers: We share delivery information with shipping carriers to fulfill your orders worldwide (excluding Asia and select remote regions).
• Legal Compliance: We may disclose information when required by law or to protect our rights, property, or safety.
• Service Providers: We engage trusted third parties to perform functions on our behalf, such as website hosting and analytics, under strict confidentiality agreements.

4. Data Storage and Security

We implement robust security measures to protect your information:

• Encryption: All payment data is encrypted using SSL technology during transmission
• Limited Storage: We do not store sensitive payment information on our servers after transaction processing
• PCI Compliance: We maintain strict compliance with Payment Card Industry Data Security Standards
• Access Controls: We restrict access to personal information to authorized personnel only
• Fraud Monitoring: 24/7 system monitoring to detect and prevent suspicious activity

Your data is stored on secure servers, and we retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Rights and Choices

As our valued customer, you have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct your personal information through your account or by contacting us
• Deletion: You can request deletion of your personal information, subject to legal obligations
• Opt-Out: You can opt out of marketing communications at any time
• Data Portability: You can request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic site functionality, including shopping cart and checkout processes
• Analytical Cookies: Help us understand how visitors interact with our website to improve user experience
• Preference Cookies: Remember your settings and preferences for future visits

You can control cookie settings through your browser, though disabling certain cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding Asia and select remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

8. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

10. Contact Us

Thank you for trusting Ozark Golf Shop with your golf equipment needs and your personal information. We are committed to maintaining your privacy while providing you with professional-grade equipment and exceptional service.